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Flexibility far from impossible for frontline workers

Given that remote work is not viable for many frontline roles, flexibility has to take on a different shape for these employees, a new report highlights.

According to the Champions of Change Coalition's report, many frontline workers feel the distinct lack of flexibility available to them is "an issue of fairness and equality".

Further, the report identifies flexibility as a critical driver of business continuity, but warns that said flexibility is usually associated with remote work opportunities...

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